Privacy Notice

This notice explains how Alicia Ferrero, a child and adolescent psychotherapist practising in Chelsea and Belgravia, London, handles the personal information you share through this website. It is written to be read, not to reassure by length.

What is collected

Only what you choose to send. If you email to make an enquiry, the contact details and any information you provide are held so that your enquiry can be answered and, where appropriate, an appointment arranged. The website itself uses minimal, privacy-respecting analytics and sets no advertising cookies.

Clinical records

Any notes kept as part of therapeutic work are held separately from this website, treated as confidential, and governed by professional and legal obligations.

Sharing and retention

Your information is not sold. It is shared only where required by law, to protect someone from serious harm, or with your agreement. Enquiry emails are kept only for as long as needed for that purpose before being securely deleted.

Your rights

You may ask to see, correct, or delete the information held about you, and you may complain to the Information Commissioner's Office. To make a request, please use the practice email address.

This is a working draft for review. Please have it checked before publication.